The second-hand marketplace Members Voice Anger Regarding Size Updates
Vinted users have been reacting angrily following a change that caused items being listed as the wrong size.
The popular resale platform has revised its size classifications for women's and children's clothes but did not contact every member regarding the update.
Social Media Reaction
Numerous buyers and vendors have taken to social media saying Vinted listings now show a different size category versus the original listing due to the recalibration.
Vinted explained the updated approach better aligns with comparable marketplaces.
The platform has recommended to examine their items and update the measurements by hand when needed, causing user dissatisfaction.
Size Classification Updates
Previously, the sizes had both numerical and alphabetical indicators, like S/8 or M/10.
The revised method features an alphabetical indicator and numerical range such as S/UK 8-10.
For certain items, the sizing has been recategorised - like an L measurement used to be a 12 but currently displays as UK 16-18.
Shopper Stories
One content creator, who produces content about larger sizing, said the change "makes both selling and buying harder".
"Rarely do manufacturers list XL as sizes 20-22," which is what Vinted now does.
Another user, based in Glasgow, stated items she posted with size 14 tags were appearing on the platform as measurements 20-22.
"Should someone sized 20-22 purchase these they will likely be quite upset," she stated.
Necessary Adjustments
A different user, from Derby, explained she became annoyed by the change as she had to manually change the sizes on "every single listing".
"This situation is especially annoying, because of my ongoing medical condition and platform income has been essential following partial earnings loss," she explained.
Service Background
The app has more than 100 million members, comprising 18 million UK members.
It has proved a popular alternative to second-hand platforms like eBay and Depop.
This isn't the first time when a surprising modification on the platform has faced criticism: earlier, Vinted reversed a change to its shipping options due to shopper criticism.
